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Catalog Number : agn1550
Title : Business Process Improvement Strategies in Health Care: Lean Patient Transport
Speaker : Thomas Perry

Duration : 90 minutes

Webplay Recording Date : 11-20-2008
Webplay Price : $ 195 for two weeks viewing

Webinar Overview:

Health care has been traditionally slow or even resistant to explore process improvement techniques found in other organizations. Heath care practitioners do not see themselves as part of an “industry”, shunning the comparison of patient care to a manufacturing line. Although each patient and case is unique, there can be positive results from the application of process improvement methods that were applied originally in the manufacturing sector. Process improvement is not a fad, but the natural state of humans from the origin of time. This presentation will familiarize you with process improvement goals and apply Lean methodology directly to a critical health care patient flow process and patient transport.

Webinar Objectives:

  • Reframe the position of process improvement in the health care from a fad to a regularly occurring habit.

Target Audience:  Process improvement practitioners, patient transport management and support services management.

Contact Hours:  This course has been approved for 1.8 Iowa Nursing Contact Hours. There is usually a reciprocal agreement between state associations to allow these to count for each state. If you have any questions, please ask your state association.